Please check out my work to see how I can best assist you.
Identified and fixed user pain points, reorganized information architecture for this responsive site which made it easier for users to find their train lines as well as highly impress Metra's CEO Donald Orseno.
By conducting user research was able to identify, improve, and automate processes as well as design a unique, filterable dashboard which would make it easy for each user to get their most important tasks completed sooner.
The existing applications didn't have many existing standards with each product owner often deciding how their applications should work and look. This new site which contains standards for style & layout, UI patterns, and content guidelines was a huge win as it's already helping to make the various applications more consistent.
Designed this new responsive site to help new customers easily get up to speed and start trading immediately.
As the Lead User Experience designer was responsible for helping grow a site 136% in page views over the last 2 years.
Lead the design to easily allow customers to track their car's repair status
Management wanted to help appraisers estimate auto damage faster. This application was a hit when presented at the CIO conference.
Designed a User Tasks document to help prioritize Underwriter's needs. Then wired up and designed key screens to help enhance Underwriter's workflow all in a very tight 2 week period.
During this 4 month project provided client with with an improved information architecture (confirmed by conducting usability testing) as well as a new visual design.
Successfully developed prototype for the Research and Development team which would help travelers receive a better experience when searching locations that the system was not aware of (such as states like Hawaii or an island like Maui).
Designed a web hosting control panel for the nation’s largest hosting provider. The new easy-to-use application solved numerous customer pain points as was used as the model for all franchise control panels.